Ayasofya Hotel - Special Class

I stayed at this hotel for just one night, but it was truly an amazing experience! From the moment we arrived, Alex and his professional team made us feel welcome. During check-in, they offered us lemonade and Turkish coffee, and Alex gave us incredibly helpful advice and tips about Istanbul. Don’t skip his suggestions , he really knows the city and helped us make the most of our short visit. It was the first time I’ve ever received such detailed and useful information free of charge! The location is perfect, close to all the main attractions. Breakfast on the terrace was a highlight delicious food with a breathtaking view. Our room was spotless, newly decorated, and very comfortable. They also arranged an airport transfer for us, which made getting to the airport so much easier. I highly recommend this hotel and can’t wait to stay here again!

The best thing about this hotel is definitely the staff. Alex and his team are doing a fantastic job! During check-in, we were warmly welcomed with lemonade and Turkish coffee while Alex gave us valuable information about Istanbul’s attractions and helped us plan our trip. His recommendations made a big difference. The hotel’s location is perfect—close to all the major sightseeing spots. Breakfast was absolutely delicious, and the view from the terrace was stunning. Our room was clean, comfortable, and well-furnished. I highly recommend this hotel and will definitely come back!

We especially liked the property due to its location on a quiet side street yet a very short walk to many of the attractions that we wanted to see as well as a short walk to public transportation, which we utilized often during our stay. The rooftop provided a beautiful view of the sea, and was a quiet place to sit and relax. The Terrace was another option for relaxing and eating but was under construction while we were there. It was just finishing up when we were leaving and looked very nice. Alex and his staff were exceptional, making sure that we had everything we needed during our stay. They were helpful in providing information regarding the area as well as assisting us in booking some of our activities through the hotel. We would definitely stay at this property again when we return.

We stayed in a quad room while traveling with our family, including our two kids aged 18 and 16. The beds were very comfortable, and overall, the hotel offered great value for money. What truly sets this hotel apart is the staff. Starting with the kitchen team—they were happy to make us lattes and accommodate any requests we had with a smile. At the front desk, Ali during the day, Alex the manager, and Sultan at night all went above and beyond to assist us. Their genuine care and professionalism really stood out. I travel often enough to know when service is authentic, and this was clearly a dedicated and hardworking team focused on making guests feel welcome.

I had stayed at this hotel before, and this time I came back with a friend. They’ve made some nice updates since my last visit — especially moving breakfast to the terrace and adding more variety, which was a pleasant surprise. When we arrived, the staff at reception welcomed us and even showed a presentation on the TV about the city’s main tourist attractions, which was a thoughtful touch. Special thanks to Sultan, Antonio and Manager Alexa for that. I’d also like to thank the housekeeping team and the kitchen staff, especially Afife and Angela, for their efforts. Honestly, I wasn’t expecting such a warm and attentive experience this time, but everything was beyond my expectations.